The care home Competition and Markets Authority investigation now has a key update. A consultation has been opened for drafting consumer law advice for UK providers.
The care home Competition and Markets Authority investigation has been going on since June 2017. It has been looking into a number of care home providers as a result of concerns over the contract terms and practices they engage in. The CMA have been concerned that some of the practises are breaches of consumer law.
A market study is also underway in addition to the specific care home investigations.
Brief history of the care home Competition and Markets Authority investigation
You can take a look at the brief history of the care home Competition and Markets Authority investigation by checking out our earlier articles:
CMA provides updated reports on investigations into the care home sector
Action taken by the CMA to date has been aimed at stopping some care home providers engaging in certain business practices. They have also looked to ensure that contractual terms are not unfair.
A huge focus in the investigation was about the charging of upfront fees as well as fees payable after a resident’s death.
Update in the care home Competition and Markets Authority investigation
The recent update in the care home Competition and Markets Authority investigation is an open consultation over summer for draft law advice. The draft advice aims to cover the range of issues the CMA have been looking into.
These include the potentially unfair contractual terms and business practices they wish to see stopped.
Final advice has also been published on the issue of charting fee’s after a resident’s death.
Compensation advice
If you have faced fees as a resident or as the family of a resident that you believe are unfair, please contact our team for help.