Category: Compensation Claims

Ticketmaster Consumer Protection Case

The Ticketmaster consumer protection case has sparked a major investigation by the UK’s Competition and Markets Authority (CMA), focusing on whether the ticket-selling giant has breached consumer rights.

This case arose from concerns over how Ticketmaster manages ticket sales, including alleged issues of dynamic pricing, unclear fees, and high-pressure sales tactics. If proven, these practices may have cost consumers millions and potentially violated important consumer protection laws.

The CMA’s investigation seeks to hold Ticketmaster accountable if any wrongdoing has occurred. At The Competition Lawyers, we are closely monitoring this case to ensure that those affected are informed of their rights and understand how to claim compensation if Ticketmaster is found to be in breach of the law.

Simba Sleep Limited Consumer Protection Case

First published by Author on October 23, 2024 in the following categories: Compensation Claims Consumer Law Industry Investigations and tagged with cma | competition law | consumer law | investigations | market study

The recent Simba Sleep Limited consumer protection case has perhaps caught significant attention, highlighting the importance of fair treatment and transparency in consumer transactions.

The matter, brought forward by the Competition and Markets Authority (CMA), underlines the necessity for businesses to adhere strictly to consumer protection laws, ensuring that customers receive what they are promised without any potentially misleading terms or conditions.

As always, this is one to keep a very close eye on in our view.

Will-Writing and Other Unregulated Legal Services: Understanding the Risks and How to Protect Yourself

Investigations by the Competition and Markets Authority (CMA) into will-writing and other unregulated legal services highlighted potential dangers, prompting the need for greater awareness and caution.

The provision of legal services, including will-writing, has long been a sensitive and crucial area, impacting individuals’ lives and their families’ futures. However, not all legal services are regulated, which can lead to significant risks for consumers.

The CMA has a job to protect consumers from unfair practices in the legal services market and ensure fair competition. In this article, we discuss the implications of unregulated legal services, what the CMA’s investigation entails, and how you can safeguard your interests.

Review of Veterinary Services for Household Pets: Insights and Implications

The Competition and Markets Authority (CMA) has initiated a review of the veterinary services for household pets.

This move aims to ensure that pet owners receive fair, transparent, and competitive services for their beloved animals. At The Competition Lawyers, we understand the importance of this review and are here to break down its key aspects and implications for pet owners.

The CMA reviews that take place are usually focused on ensuring compliance with key competition law.

The Cloud Services Market Investigation by the CMA

First published by Author on January 03, 2024 in the following categories: Compensation Claims Consumer Law Digital Industry Latest and tagged with cloud technology | cma | competition law | consumer law | investigations

In this article, we delve into the details of the CMA’s cloud services market investigation and explore its implications for businesses.

The digital era has ushered in a profound reliance on cloud services, providing businesses with unparalleled efficiency, flexibility, and scalability. However, recent developments in the Cloud Services Market have prompted a comprehensive investigation by the Competition and Markets Authority (CMA).

The Competition Lawyers, with our expertise in navigating complex legal landscapes, can offer guidance on the challenges presented by this investigation.

Suspected anti-competition arrangements in the financial services sector

The Competition and Markets Authority (CMA), the government body that regulates business competition in the UK, previously published an update with regards to its investigation into the financial services sector relating to alleged suspected anti-competition arrangements.

The update followed the UK government’s declaration of a post-Brexit trade deal with the European Union, with the CMA announcing that the investigation will continue beyond the conclusion of the exit transition period. Previously, the investigation was also seeking to ascertain whether an infringement of the Treaty on the Functioning of the European Union (TFEU) had occurred, but now it will proceed in respect of UK competition law, solely investigating the possibility of a breach of the Competition Act 1998 (CA98).

CMA initiates court action against Care UK

First published by Author on February 14, 2019 in the following categories: Care Homes Compensation Claims Investigations and tagged with care home | cma | pricing

There’s been a huge development in the care homes consumer protection case. The Competition and Markets Authority (CMA) has initiated court action against Care UK.

We recently blogged about the developments in the care homes consumer protection case where pre-action letters had been sent. Now, they have proceeded with court action against Care UK.

The reason for the court action is because the CMA isn’t satisfied with the response from care UK following the investigations. Although they’ve stopped charging administration fees that the CMA had deemed to be breaking consumer protection laws, they haven’t agreed to refunds. The CMA has taken issue with their stance.

Viagogo taken to court by the CMA!

First published by Author on December 07, 2018 in the following categories: Compensation Claims Investigations Selling Restrictions and tagged with cma | Compensation | competition law | secondary ticketing

Big news in the competition industry right now is the news of Viagogo taken to court by the CMA (Competition and Markets Authority).

Proceedings were launched by the CMA in August 2018. This came off the back of the longstanding reviews and investigations they’ve been conducting into the secondary ticketing market.

Following the recent court case, the CMA has obtained a court order which compels Viagogo to change their business behaviour. It also opens the door for potentially millions of ponds to be paid back in compensation to customers. On top of that, they will also have to pay a third-party auditor to monitor their practices.

The loyalty penalty super complaint

First published by Author on October 26, 2018 in the following categories: Compensation Claims Industry Latest and tagged with loyalty penalties

A loyalty penalty super complaint has been initiated, which is being investigated by UK’s competition regulators, the CMA.

The CMA (Competition and Markets Authority) are looking into the issue. A super complaint is a complaint usually made by a consumer body where a large number of consumers may be affected by the same issue. The complaint aims to ensure that consumers are always getting a fair deal instead of being ripped off.

The loyalty penalty super complaint relates to the mobile phone, broadband, savings accounts, mortgages and household insurance markets.

Online dating competition investigation concludes

First published by Author on September 28, 2018 in the following categories: Advertising Compensation Claims and tagged with cma | competition law | online dating

The online dating competition investigation conducted by the CMA has come to a conclusion, with undertakings agreed by Venntro Media Group Limited.

The investigation was launched in October 2017 by the CMA (Competition and Markets Authority) over concerns about breaches of consumer protection law. The concerns surrounded advertising, use of consumers’ data and potentially unfair terms and conditions.

Venntro has now agreed to a number of undertakings in order to satisfy the CMA’s concerns and ensure fair competition in the online dating sector.