Category: Loyalty Penalties
Loyalty Pricing in the Groceries Sector: What the CMA Investigation Means for Consumers
First published by Author on November 20, 2024 in the following categories: Consumer Law Incentives Industry Investigations Latest Loyalty Penalties Market Studies Pricing and tagged with cma | competition law | consumer law | incentives | investigations | loyalty penalties | market study | pricing
In this article, we delve into the CMA’s investigation into loyalty pricing in the groceries sector, and explain how this practice might affect you.
In the groceries sector, loyalty pricing has become a critical issue for both consumers and retailers. The Competition and Markets Authority (CMA) has been investigating practices related to potential loyalty pricing, where long-standing customers may be charged higher prices compared to new customers.
This type of pricing has raised concerns about fairness, transparency, and competition within the sector. If you feel that you have been unfairly impacted by such practices, you may now understand why. At The Competition Lawyers, we are committed to helping consumers navigate complex legal issues.
Loyalty penalty investigation: the latest
First published by Author on September 04, 2019 in the following categories: Investigations Loyalty Penalties Pricing and tagged with cma | incentives | investigations | loyalty penalties | pricing
There has been an update about some of the positive steps that have been taken in the wake of the huge loyalty penalty investigation, often referred to as a “super complaint”.
A “super complaint” is a complaint that’s usually submitted by a consumer body on behalf of a number of people who have the same complaint against sometimes several companies, and sometimes across more than one sector. The loyalty penalty super complaint stemmed from the Citizens Advice Bureau who had raised concerns over customers paying more for goods and services for sticking with the same suppliers.
This one has covered notable areas that include insurance, mortgages, bank accounts, broadband services and mobile services.