Expert legal advice from The Competition Lawyers

Category: Market Dominance Abuse

Ticketmaster Consumer Protection Case

First published by Author on December 18, 2024 in the following categories: Advertising Compensation Claims Consumer Law Industry Latest Market Dominance Abuse Price Fixing Price Hikes Pricing and tagged with | | | | | |

Ticketmaster consumer protection case

The Ticketmaster consumer protection case has sparked a major investigation by the UK’s Competition and Markets Authority (CMA), focusing on whether the ticket-selling giant has breached consumer rights.

This case arose from concerns over how Ticketmaster manages ticket sales, including alleged issues of dynamic pricing, unclear fees, and high-pressure sales tactics. If proven, these practices may have cost consumers millions and potentially violated important consumer protection laws.

The CMA’s investigation seeks to hold Ticketmaster accountable if any wrongdoing has occurred. At The Competition Lawyers, we are closely monitoring this case to ensure that those affected are informed of their rights and understand how to claim compensation if Ticketmaster is found to be in breach of the law.

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Amazon marketplace investigation – CMA

First published by Author on March 01, 2023 in the following categories: Industry Investigations Latest Market Dominance Abuse and tagged with | | |

Amazon marketplace investigation

The CMA (Competition and Markets Authority) is conducting an Amazon marketplace investigation to make sure that no competition laws are being breached.

We take a brief look at the information the CMA has provided so far as a pivotally important investigation that the competition regulator is conducting.

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CMA investigation into Education Software Solutions Limited

First published by Author on November 08, 2022 in the following categories: Consumer Law Education Industry Market Dominance Abuse and tagged with | | |

Education

The CMA is reportedly conducting an investigation into Education Software Solutions Limited (EES), looking into whether the company might be abusing a dominant market position in respect of changes to contracts.

The investigation that commenced earlier this year is still in the initial phases, and we are currently tracking updates and are potentially looking at the initial investigations being concluded toward the end of this year. The CMA has already had to extend its initial period of investigation due to the requirement to analyse additional information, so it may be that further time will still be required.

It goes without saying that, if the CMA concludes that a breach of competition law has taken place, swift and decisive action will need to be taken. As things stand, we do not yet know whether this is the case or not.

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Most favoured nation clause example: ComparetheMarket fined £17.8m

First published by Author on February 02, 2022 in the following categories: Advertising Consumer Law Digital Industry Investigations Market Dominance Abuse Pricing Selling Restrictions and tagged with | | | | | | |

cma construction

Last year, the Competition and Markets Authority (CMA) published the details of its full decision having fined ComparetheMarket £17.8m for reportedly breaching competition law. The investigation that had been concluded by the UK’s competition regulator led to the finding that the famous price comparison website was said to have broken the law by including a most favoured nation clause in some of the contracts it had with home insurance providers.

Over the course of December 2015-December 2017, ComparetheMarket is said to have used the clause to retain its domination of the comparison website market. The knock-on effect may have been the prevention of healthy growth of its competitors and possibly restricting customers from finding better deals on their home insurance.

Designed to empower consumers to find bargains in a crowded and confusing market, price comparison websites should be on the side of their users. This is why it was concerning that ComparetheMarket had been restricting competition seemingly for their own gain. The enforcement action taken by the CMA hopefully helped to restore competitiveness in the digital price comparison market, and is a real example of where the most favoured nation clause can lead to problems for competition law.

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CMA launches Apple App Store investigation over alleged anti-competitive behaviour

First published by Author on May 05, 2021 in the following categories: Industry Investigations Latest Market Dominance Abuse and tagged with | |

Apple App Store investigation

At the beginning of March, the CMA announced that it had launched an Apple App Store investigation over allegations that the company has been imposing unfair terms and conditions on developers looking to sell their apps via the App Store.

The App Store is the only means by which iPhone and iPad users can download third-party apps to devices, meaning Apple can control the ways in which all apps are distributed. As this is only the beginning of the investigation, the CMA has highlighted that this is not yet a confirmation that Apple has breached competition law.

It comes after two antitrust investigations by the European Commission into Apple were launched last June, one of which also concerned the App Store and the limits it places on app developers. The other is related to Apple Pay, and similarly raises the issue that other mobile payment services cannot be used on iPhones.

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Hydrocortisone tablets competition investigation

First published by Author on October 09, 2019 in the following categories: Healthcare Market Dominance Abuse and tagged with | | | |

Here’s the latest in the hydrocortisone tablets competition investigation that’s being conducted by the Competition and Markets Authority (CMA).

The history of this key study goes way back to October 2017 when the CMA started looking into alleged anti-competitive agreements and alleged abusive conduct. Exactly two years on, a great deal has happened as the CMA looks to ensure that the NHS and patients alike are not being ripped off by vastly wealthy pharmaceutical companies.

As we often say when the investigation involves the healthcare industry, this is a serious and important matter.

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Most favoured nation clause competition law investigation

First published by Author on November 09, 2018 in the following categories: Investigations Market Dominance Abuse and tagged with | |

Pharmaceutical abuse

There’s been an update in an ongoing most favoured nation clause competition law investigation being conducted by the CMA.

The CMA (Competition and Markets Authority) has an open investigation looking into whether there’s been a breach of competition law. This case surrounds the use of a ‘most favoured nation clause’ used by a price comparison website in the home insurance market.

The companies being investigated for alleged breaches of competition law include BGL (Holdings) Limited; BGL Group Limited; BISL Limited (BISL); and Compare The Market Limited.

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Royal Mail competition fine

First published by Author on October 05, 2018 in the following categories: Market Dominance Abuse Pricing and tagged with | |

Complaints

A Royal Mail competition fine has been issued in the sum of £50m by the UK communications regulator for abuse of a dominant market position.

Regulators Ofcom accused the Royal Mail of penalising wholesale customers over bulk mail deliveries for things like council tax demands and bank statements. They were fined for discriminating against a rival, Whistl, who were subject to contractual changes back in 2014.

These changes included price increases that led to Whistl scrapping expansion plans that cost the business millions of pounds.

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