Tag: consumer law
Online hotel booking competition investigation update
First published by Author on October 03, 2019 in the following categories: Advertising Consumer Law Travel and Holidays and tagged with advertising | cma | consumer law | hotels | travel
An update has been issued in the online hotel booking competition investigations being conducted that has been focusing on consumer law.
The Competition and Markets Authority (CMA) has been looking at the sector since 2017. They launched enforcement action in June 2018 on the basis that a number of hotel booking sites had reportedly been breaking important consumer law. Demands were also made for a number of companies to review their terms and practices to ensure that they’re being fair.
Matters like price guarantees and promises were also referred to the ASA (Advertising Standards Agency) over whether any statements being made were misleading.